You may be a wiz with a camera, a complete genius with a non-linear editing suite, have the heart and soul of a poet but if your subject has beads of sweat on their forehead, is making soft 'err err' noises and cannot remember their own name, you have not done your job in preparing for the perfect interview. It is your job to make anyone you video interview feel comfortable and chatty. You want a subject who wants to talk to you, to tell you amusing anecdotes and participate enthusiastically in the process. Having a frightened and unresponsive client at the other end of your view finder is your fault and is going to make your film stilted and painful to watch.
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